Altiris last week introduced an upgraded version of its help desk software that’s designed to cut down on support calls by automating fixes and letting end users help themselves. Altiris last week ...

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Sydney-based software development team at service provider, Altiris - recently acquired by security vendor Symantec - has created an ITIL management database for the global market that aims to lower ...

The sticker price of an IT asset accounts for only about 20 percent of its lifetime cost — something technology managers know painfully well. But they sometimes overlook the fact that ongoing systems ...