Research published in the Canadian Journal of Surgery suggests an eight-step change process may help improve operating room efficiency, particularly on-time surgical starts. 8-Step Process for Leading ...

Isn’t it tragic that so many prominent leaders rely on their intuition for their decision-making process? Gut reactions are seen as something almost magical, acquired either by hard-earned experience ...

Benjamin Franklin famously said, “In this world nothing can be said to be certain, except death and taxes.” Franklin could have added a third certainty: change. Change comes whether we like it or not.

When was the last time you saw a major project or critical process fail? Such disasters can have devastating consequences for high-flying careers and successful companies. Yet they happen all too ...

Firms that perform audits, reviews, or compilations have a little more than four months to implement the new risk-based quality management (QM) standards. The task may feel daunting, but Joe Lynch, ...